Online Prepayment Discount: Pay via Bank Transfer / Easypaisa / JazzCash & Get Extra 5% OFF! 100% Organic Fired Clay • Preserving Artisanal Craftsmanship Since 1960 Breakage-Proof Packaging Guarantee • Reliable Delivery Across Pakistan Online Prepayment Discount: Pay via Bank Transfer / Easypaisa / JazzCash & Get Extra 5% OFF!
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Privacy Policy

WHAT IS CLAYTURE.COM'S PRIVACY POLICY?

Our Privacy Policy informs you of how the contact, ordering, and delivery information you provide is collected, used, and safeguarded. It explains your entitlement to review and correct that information, and your ability to opt out of marketing communications.

WILL CLAYTURE.COM SHARE MY PERSONAL INFORMATION WITH OTHER COMPANIES?

No. We do not rent, sell, trade, or exchange your personal contact information with third-party marketers or advertisers under any circumstances.

Your contact and address details are shared strictly with our courier partners (e.g., TCS / Trax / Leopards) solely for the fulfillment and physical delivery of your booked pottery parcel.

WHAT INFORMATION DO WE COLLECT?

When you browse our store, create an account, or book an order on clayture.com, we collect:

• Contact & Delivery Details: Name, shipping address, city, phone/WhatsApp number, and email address for dispatch invoices.
• Payment Verification Data: For customers selecting Bank Transfer, Easypaisa, or JazzCash, uploaded transaction receipts/screenshots are collected strictly to verify payment.
• Google Sign-In Profile: When signing in with Google, we only retrieve your basic profile name and verified email to simplify checkout. We never access your Google password or private data.
HOW ARE PAYMENT RECEIPTS & BANK TRANSFERS HANDLED?

Clayture does not store any sensitive ATM debit/credit card CVV or PIN numbers. Any payment proof screenshot uploaded by customers for digital bank transfers or mobile wallet transfers is stored in a private, encrypted directory accessible solely by authorized order verification personnel.

IS MY INFORMATION SECURE?

Yes. We have put in place comprehensive procedural, technical, and administrative measures to safeguard and secure the information you provide:

All communication between your browser and our store is encrypted using modern 256-bit SSL (Secure Sockets Layer) encryption. Consumer databases and order records are maintained on secure servers protected by industry-standard enterprise firewalls and intrusion prevention systems.

ANALYTICS, COOKIES & ADVERTISING TECHNOLOGIES

To continually improve your shopping experience and ensure smooth website performance, we utilize industry-standard analytics tools:

• Google Tag Manager & Analytics (GA4): Aggregated and anonymized data on visitor numbers, regional location, and site navigation.
• Meta Pixel & Conversions API: Used to measure advertising performance on Facebook & Instagram and ensure relevant product recommendations.
• Microsoft Clarity: Analyzes anonymized user browsing sessions (click heatmaps and scroll recordings) to detect website glitches and optimize mobile responsiveness.
HOW CAN I ACCESS OR DELETE MY PERSONAL DATA?

You have the right to request a review of your stored order records or request complete deletion of your customer profile at any time. Simply contact our support desk:

Email: clayturepk@gmail.com
WhatsApp: +92 371 3506150

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